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Crafting positive customer experiences has become increasingly crucial for retailers and third-party logistics providers, with delivery playing a pivotal role. Deliveries play a big part in this. With more people buying things online, there are more packages to deliver. This puts a lot of pressure on the companies that deliver these packages, and it's a challenge for both online retailers and thir

https://www.lusem.lu.se/article/customer-experience-key-world-class-delivery - 2025-10-29

The new retail landscape is complex. New types of touchpoints and new store formats mean messy, non-linear customer journeys with multiple online and offline touchpoints. If we want to understand these journeys, and what value customers derive from new and innovative touchpoints, we must use methods that allow them to explain their own complex customer journeys in all their messy glory! While work

https://www.lusem.lu.se/article/messy-customer-journey-self-mapping - 2025-10-29

Lund University School of Economics and Management (LUSEM) made fireworks at the 2024 John Molson MBA International Case Competition, securing 3rd place in the final. Teacher Mats Urde received the award for Coach of the Year, and the LUSEM team alternate student joined the Global Team which was awarded the Team Spirit Award. The John Molson MBA International Case Competition was established in 19

https://www.lusem.lu.se/article/outstanding-results-lusem-worlds-biggest-business-case-competition - 2025-10-29

Consumption and retail marketing researchers are invited to contribute to a special issue about the future of consumption and the future of the retail marketplace in The International Review of Retail, Distribution and Consumer Research. In an era where contemplations about the future permeate our conversations and narratives, retail and consumption are at a crossroads, grappling with the complex

https://www.lusem.lu.se/article/call-papers-special-issue-future-retail-and-consumption - 2025-10-29

Fidelity Investments handles financial services all over the world and is on many finance students' wish list of future employers. Active members of Lund University Finance Society (LINC), have for several years in a row secured at place at the company’s popular summer internship in London. Sebastian Lindeborg is studying Ekonomie kandidatprogrammet (Bachelor's in Business and Economy) and is goin

https://www.lusem.lu.se/article/top-internship-finance-goes-annually-cambridge-oxford-and-lund - 2025-10-29

A warmer global climate can cause mutations to have more severe consequences for the health of organisms through their detrimental effect on protein function. This may have major repercussions for an organisms’ ability to adapt to, and survive in, the altered habitats of the future. This is shown in a new research study now published in the scientific journal Proceedings of the Royal Society B. Na

https://www.cec.lu.se/article/warmer-climate-may-make-new-mutations-more-harmful - 2025-10-29

When the snow is gone, it does not take too long before a familiar spring sound reappears - the bumblebee buzz. Since bumblebees are well adapted to cold climates, many of the species are negatively affected by a warmer climate. Researchers at Lund University now ask for the public's help in reporting the first bumblebee queens of the spring, to be able to map how earlier springs affect bumblebees

https://www.cec.lu.se/article/find-first-bumblebee-spring - 2025-10-29

Many species of bee are threatened by global warming, but not all. The buff-tailed bumblebee is the world’s most common bee and will likely remain that way, as researchers from Lund University have discovered that this species benefits from a warmer climate. Through research into buff-tailed bumblebees collected by amateurs and researchers over a period of 150 years, biologists and climate researc

https://www.cec.lu.se/article/warmer-climate-making-worlds-most-common-bumblebee-even-more-common - 2025-10-29

Boreal peatlands store large amounts of carbon, but warmer and drier conditions caused by climate change may turn these ecosystems into carbon sources. Equipped with drones and thermal cameras Julia Kelly, who recently received her doctorate at the Centre for Environmental and Climate Science (CEC), has studied what factors affect the CO2 fluxes in peatland ecosystems. Boreal forests and peatlands

https://www.cec.lu.se/article/drones-offer-new-insights-boreal-peatland-co2-emissions - 2025-10-29

The forest is currently at the centre of an intense debate. It concerns, in simplified terms, which climate benefits the forest can provide, either by sequestering carbon in standing forest, or by being used to substitute fossil fuels and fossil-intensive materials. In a new literature review from the Centre for Environmental and Climate Science (CEC) at Lund University in Sweden, Markku Rummukain

https://www.cec.lu.se/article/climate-benefits-forest-balancing-act-prioritisation - 2025-10-29

An international research team has found a new method for predicting entire pollen seasons, something that can help healthcare and allergy sufferers plan to reduce problems. No similar tool has previously been used in the area. The researchers also show that pollen seasons may be 60 per cent more severe in the future due to climate change. For about one in four Swedes, the arrival of spring and su

https://www.cec.lu.se/article/new-method-predicts-severity-grass-pollen-season-allergy-sufferers - 2025-10-29

By changing from action-based to result-based environmental payment, farmers are financially encouraged to implement conservation measures, such as buffer strips and organic farming, where they are most beneficial for the environment and not, as today, where they least disrupt the production. This according to William Sidemo Holm, who recently defended his dissertation on biodiversity and ecosyste

https://www.cec.lu.se/article/location-conservation-measures-has-large-impact-their-effectiveness-providing-environmental-benefits - 2025-10-29

The Centre for Environmental and Climate Science (CEC) now announces funding for one doctoral studentship, where the doctoral student is admitted to the PhD programme in Environmental Science at the Faculty of Science, and is enrolled in the Agenda 2030 graduate school. The Centre for Environmental and Climate Science (CEC) is responsible for the interdisciplinary PhD programme in Environmental Sc

https://www.cec.lu.se/article/project-funding-researchers-apply-doctoral-studentship-environmental-science-within-agenda-2030 - 2025-10-29

This summer, Lund University doctoral student Sofia Blomqvist will be investigating how pollinating insects such as bumblebees and solitary bees are faring in flower-rich roadside habitats. However, there is one problem: bumblebee nests are very difficult to find. Now she hopes to be able to train Ylle the dog to help her. Sofia Blomqvist’s objective is to repeat a previously criticized scientific

https://www.cec.lu.se/article/bumblebee-detection-dog-research-duty - 2025-10-29

They become smaller as urbanisation increases. Troublesome, according to researcher Helena Hanson, because urban private gardens affect both cities’ biodiversity and human wellbeing by functioning as social green spaces. Now she strikes a blow for gardens in the urban planning. Green spaces, such as parks and allotment gardens, have a major impact on our physical and mental health and wellbeing –

https://www.cec.lu.se/article/urban-private-gardens-promote-biodiversity - 2025-10-29

Two Lund University climate scientists, Kimberly Nicholas, who has acted as an observer at two global climate summits, and Markku Rummukainen, Sweden’s IPCC representative, talk about what comes next following the recent IPCC report. What do you view as the next steps following what was concluded in the IPCC report? Kimberly: Something the report makes absolutely clear is that to stop warming, hum

https://www.cec.lu.se/article/what-comes-next-after-ipcc-climate-change-report - 2025-10-29

Farming practices that result in higher levels of carbon in agricultural soils could protect both wheat and barley harvests in a future changed climate. This is what emerges from a new study from Lund University in Sweden. However, the practices required are more costly for farmers in the short term, according to the researchers who argue for targeted environmental payments. Ongoing climate change

https://www.cec.lu.se/article/more-carbon-soil-could-protect-harvests-future-climate - 2025-10-29

On October 31st, representatives from across the globe will gather in Glasgow for two weeks to attend the UN climate change conference COP26. Expectations are high following last year's canceled conference, and the IPCC report released in August. As part of the Paris Agreement in 2015, it was decided that all nations would renew their climate pledges or national climate plans, so-called NDCs (Nati

https://www.cec.lu.se/article/glasgow-climate-summit-what-it-about-and-why-does-it-matter - 2025-10-29

Primitive stoves and diesel engines produce soot particles, besides being bad for your health, have a negative effect on the climate. By affecting the atmosphere’s ability to form cloud droplets and ice particles, soot can dislodge the radiation balance. This according to doctoral student John Falk, who is currently working on his dissertation about cloud droplet and ice particle formation in clou

https://www.cec.lu.se/article/ice-particles-clouds-can-affect-climate - 2025-10-29

Lack of habitats and climate change – parameters that scientists know affect the number of pollinators in the world. But exactly how big is the effect and what else contributes to the decline of bees and bumblebees? This has Maria Blasi i Romero tried to find out in her dissertation which will be presented on November 26. A sure sign of spring is the buttery yellow rapeseed fields that every year

https://www.cec.lu.se/article/modelling-survival-bumblebees - 2025-10-29